Costello, McMahon, Burke & Murphy, Ltd.

Derek Letellier

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I am happy to write a letter extolling the performance of Urlaub & Bowen. They have been our firm’s reporters for as long as they have been in business. Aside from their uncanny ability to show up on time and ready to go, there are two points that separate their work from that of other court reporting firms.’

First, when I get going during the course of a deposition, I talk a mile a minute. I try to communicate with a witness as opposed to questioning the witness with a series of canned questions. The last thing I want to hear when I am finally getting through to a witness on a person-to-person basis is to have a court reporter disrupting my questioning with requests to please repeat a question or to slow down.

Second, there are times when the subject matter of the testimony being elicited is either technical or complicated. The reporters at Urlaub & Bowen have been able to follow my questions no matter how complicated the subject matter might be. There are cases where I require a court reporter skilled enough to appreciate that reporting “hypoxic ischemic encephalopathy” is not the same as reporting “delayed post-hypoxic leukoencephalopathy.”

Jim Costello Court Reporter Services Chicago IL March 7, 2016